Overview
AppointmentAnytime sends SMS text message notifications to inspectors and, where applicable, to clients and realtors who have provided a mobile phone number through our scheduling platform. This page describes what messages we send, how often, and how to opt out.
Who Sends the Messages
SMS notifications are sent by AppointmentAnytime on behalf of the home inspection business you have engaged for your appointment. Messages are delivered via Twilio, a third-party SMS communications platform, using a toll-free number.
What Messages You Will Receive
By providing your mobile phone number through our scheduling system, you may receive the following types of messages:
- Appointment confirmation — sent immediately after a booking is submitted, including date, time, and property address
- Appointment reminder — sent in advance of your scheduled inspection
- Inspector notification — sent to the inspector summarizing new booking details
Message Frequency
Message frequency varies based on booking activity. You will typically receive no more than 2 messages per scheduled appointment (one confirmation and one reminder). Message frequency may be higher during periods of increased booking activity.
Message and data rates may apply. Check with your mobile carrier for details.
How to Opt Out
You may opt out of SMS notifications at any time by replying STOP to any message you receive from us. After opting out, you will receive a single confirmation message and no further SMS messages will be sent to your number.
To opt back in after opting out, reply START to the same number.
Help
Reply HELP to any message for assistance, or contact us directly at sales@appointmentanytime.com.
Privacy
Your mobile phone number is used solely to deliver appointment-related notifications. We do not share your number with third parties for marketing purposes. For full details, see our Privacy Policy.
Supported Carriers
SMS notifications are supported by all major US carriers. Carrier support is not guaranteed for all carriers. AppointmentAnytime and its inspection business partners are not liable for delayed or undelivered messages.
Contact
For questions about our SMS messaging practices, contact us at sales@appointmentanytime.com.